We know you're going to love your shoes. But if for any reason you don’t, we offer a 30 day trial on all shoes. So you’re welcome to return them in 30 days of receiving them (even if you've worn them). To begin the return process please get in contact with us. CLICK HERE TO START RETURNS!
Empress Return Policy
- Something not right? No problem. Let us know and we’ll get it straightened out.
- The cost of goods will be refunded. Shipping cost is non-refundable.
- You are only responsible for the one-way return postage
- The cost for return postage will be discounted from your next order!
- When you purchase from our website, returns for refunds will be credited to the original form of payment. Please allow up to 15 days for the credit to show on your statement.
- All items are thoroughly inspected before any action is taken.