Kevin

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Activity overview

Latest activity by Kevin
  • Kevin created an article,

    Can I just order my usual size?

    Great question! While we try to follow international sizing guidelines, there are still some differences between brands. We recommend using our size chart for the best fit.  But if that isn't possi...

  • Kevin created an article,

    How wide are your shoes?

    Measurements are taken at the widest part of the toebox: Comfi Flat Medium: US 6 / EU 37 = 76.5mm / 3 inches US 9 / EU 40 = 84mm / 3.3 inches US 12 / EU 43 = 91.5 mm / 3.6 inches   Comfi Flat Wide:...

  • Kevin created an article,

    Do you sell insoles?

    We don't sell insoles separately at the moment. But we may in the future.

  • Kevin created an article,

    Are your shoes suitable for Neuroma?

    If you have Neuroma, we recommend choosing wide width as it has more room in the toe area. 

  • Kevin created an article,

    How do you clean Empress Classics

    To clean, wipe off with a damp cloth and air dry under indirect sunlight only. Do not submerge in water or use solvents to clean products. Do not expose to extreme temperatures. Commercial dry cle...

  • Kevin created an article,

    Will my shoes stretch?

    Great question! If your shoes are a bit snug to start, you can expect them to stretch about a quarter inch after a few weeks of wear. We recommend wearing them for 1-2 weeks to break in. Pro tip: t...

  • Kevin created an article,

    I need to EXCHANGE my shoes

    We understand that buying shoes online can be challenging and that you may not get your perfect fit first time around. They might be just slightly too small and are a tight fit on your feet, or too...

  • Kevin created an article,

    What materials are your shoes made from?

    Our Empress Classics are made from genuine leather, while the inside insole is a synthetic foam.

  • Kevin created an article,

    I need to RETURN my shoes

    We know you're going to love your shoes. But if for any reason you don’t, we offer a 30 day trial on all shoes. So you’re welcome to return them in 30 days of receiving them (even if you've worn th...

  • Kevin created an article,

    Are your shoes suitable as a work shoe?

    While our shoes were not designed as a work shoe, it will be perfectly ok if you don't need any special requirements. Meaning retail, or teaching will be fine. But if your work needs requirements s...